We're here to help.
Here are some of the questions we get asked most often. If you can’t find your question below, contact us and we’ll answer it.
What if my diagnosis is progressive?
At Westpeak Mobility, our experts are committed to providing equipment that allows for your changing needs. There are a lot of wheelchair companies in Colorado but the heart of our business will always be in providing the best equipment for people, no matter what their physical circumstances are.
I was told that I will need custom seating on my wheelchair. Can Westpeak Mobility do that?
Seating configurations, like people, are very unique. We specialize in custom seating and whether we mold your cushions in-house or work with one of our expert design partners, you can rest assured that we will not be satisfied until you have the perfect balance of comfort and function in your seating system.
How quickly can Westpeak Mobility get my wheelchair or equipment ordered and delivered?
One of our strengths is the ability to progress very efficiently through the evaluation, ordering, and delivery process, and our time-frames are typically much quicker than our competitors. Our goal is to get doctors, therapists, and patients working together to avoid delays, and our office staff focuses on communicating with all parties with the intent to keep things moving along.
I think my insurance requires an authorization in order for me to get the equipment I need, but I really don’t know how to find out?
We have amazing staff who are dedicated to working with you to make sure that all your required paperwork and authorizations are in order.
I have a prescription from my doctor, but I am not going to go through my insurance. What is my next step?
Paying cash for services or equipment can definitely streamline some processes and change the financial obligation. Call to schedule a free evaluation.
I have a prescription from my doctor already. Can I just bring that to your office?
Getting a prescription for equipment from your doctor is a great first step, but the best way for us to begin collecting the information we need is to have it faxed directly to us so it can serve as a referral for services.
My wheelchair came from a different dealer. Can I still use Westpeak for service?
We often have customers looking for service or repairs to equipment that was purchased elsewhere. Call the office and we will help you navigate the details of your coverage and your options with Westpeak!
Do you accept my insurance?
We primarily work with Medicare and Medicaid and do take many private insurances. To find out your specific coverage for services and equipment, we will need to gather your insurance information so we can submit an inquiry. Call either office for more information!
I haven’t seen my doctor yet. Are there specific questions I should ask?
Yes! Your doctor will need to provide documentation of your specific needs.
What is the benefit of working with Westpeak Mobility?
There are lots of benefits! We have a great team of ATP’s and other professionals who are committed to not only fitting you for the right mobility product but also to making the entire experience as quick and efficient as possible.
Making your life easier and the patient process smoother.
Westpeak Mobility knows that paperwork can be one of the more challenging aspects for a patient. We have created a form that walks both the physician and patient through the steps that are medically necessary for us to be able to obtain the best equipment for the patient in the most efficient way possible.
Explore our educational blogs to learn more on your journey.
Power Wheelchairs vs Manual Wheelchairs – Advantages and Drawbacks of Each
A quick dive into some of the differences between manual and power wheelchairs.
13 Awesome Outdoorsy Wheelchair Accessible Experiences in Colorado
There’s been a big push in recent years to make the outdoors accessible to all, as it should be. Thankfully, a few destinations around Colorado are making an effort to do so. Here are a few great outdoorsy Colorado attractions that go above and beyond to cater to the ADA community.
The beginning of Westpeak Mobility
Many people have asked and are interested in where we came from and why we are here. Enjoy a brief synopsis of how Westpeak Mobility came to be.
At Accessible Systems, we not only offer accessibility equipment but also install our products to create a customized fit for your home or business. Our products include residential elevators and lift systems that assist you and/or your caregiver in every room of your house including garages and stairs. We also have a complete line of specialized Medical Equipment to assist you. And, we also offer customized home modifications and remodeling including the installation of all our products along with barrier free bathrooms, ramps, grab bars, widening of doors, and additions.
At Adaptive Adventures, our mission is to provide progressive outdoor sports opportunities to improve quality of life for children, adults and veterans with physical disabilities and their families.
Affordable Medical Supply
Affordable Medical Supply offers medical supplies & equipment to the general public, medical professionals, physicians, tattoo artists, and many others. We strive to keep our customers and employees up to date on the latest product innovations ensuring quality equipment options for an independent lifestyle. We offer products at affordable prices, so that they can be accessible to everyone.
Arise Beyond Barriers
Our Mission: Encourage and educate people with disabilities to increase their health and well-being. • Provide services to people with disabilities so they can find resources and support to become or maintain independence. • Educate the community on removing barriers which obstruct the participation of people with disabilities.
Elevation Medical Supply
Elevation Medical Supply provides quality medical supplies and equipment in Colorado Springs, CO. It is our mission to help maximize the quality of life. We are dedicated to supplying you with state-of-art products in every brand for ostomy, urological, rehabilitation, arthritis, braces and compression stockings.
Life Wheels On
Life Wheels On believes that everyone who uses a wheelchair or scooter is unique, so our process adapts to your individual needs. We help our patients obtain a variety of equipment including but not limited to: manual wheelchairs, power wheelchairs, scooters, strollers, tilt in space wheelchairs, and standing frames. Our team of expert therapists work with you from initial evaluation through equipment delivery to act as your advocate through the process. We’re there after the delivery to make sure you feel confident and satisfied with your new wheelchair or scooter. Our focus is always you first, not the insurance company’s requirements.
National Medical Supply
National Medical Supply was founded in 2000. We quickly became a leading provider of medical supplies and equipment. From the very beginning, we made a commitment to offer excellent customer service, quick response times, and continued communication with our clients. This has been the foundation and cornerstone principles of our organization.
The science of Applied Behavior Analysis is Nest Life’s foundation. To maximize treatment outcomes, we help you easily integrate these principles into your everyday lives. We recognize you as the expert as it pertains to your family. We are the experts in behavior change. Weaving our combined expertise and passion for success, we’ll collaborate with you on developing behavior plan goals while providing recommendations and family coaching plans.
NeuAbility is a comprehensive rehabilitative wellness center in Denver, CO. We offer a suite of progressive, adaptive movement-based programs for individuals living with paralysis. Whether it be a personalized session with an adaptive rehabilitative exercise specialist or 60-minute massage therapy, acupuncture, and/or chiropractic service: you’re sure to improve your quality of life drastically by participating in our programs. NeuAbility serves the broad paralysis community. Communities served include: Paraplegia, Quadriplegia, Spinal Cord Injury, Spina Bifida, Multiple Sclerosis, Stroke, Cerebral Palsy, Auto Immune Disease, NMO and TBI.
PASCO provides home health care services and support so that every person may live a fulfilled life in their home and community regardless of disability. PASCO is dedicated to families and individuals with special needs. Beyond excellent care, we provide backup support, guidance, and resources to our clients and families. To this day, we are still advocating on behalf of PASCO families to empower independence and share access to programs and services that enrich lives and benefit communities.
There are a variety of legal protections and employment resources available that help people with disabilities overcome these challenges and advance their careers. Learn the best practices for resume writing, laws that protect you from discrimination, and several other topics that you should know about as a disabled worker.
Rocky Mountain Stroke Center
Rocky Mountain Stroke Center’s mission is to provide information, rehabilitation, and support to stroke survivors and their families in Colorado, as well as provide education to the greater community about stroke.
SEB’S Recreation Center
SEB’S Recreation Center puts the focus on giving every person, regardless of physical and cognitive ability, a place to thrive and achieve personal goals while improving their overall health. SRC’s emphasis is to provide a safe and comfortable environment for people with physical challenges and neurodivergent abilities to work out, attend classes, participate in informational seminars, enjoy fellowship, relax, and have fun.
Shield HealthCare has been helping people with a need for disposable medical products live comfortably at home and is dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction. Shield HealthCare offers home supply products for incontinence, enteral nutrition, ostomy, urological, breastfeeding, and wound.
The Chanda Center for Health
The Chanda Center for Health delivers and advocates for integrative therapy, primary care and other complementary services to improve health outcomes and reduce healthcare costs for persons with physical disabilities. At the 6,000 square-foot facility, adults with long-term disabilities from spinal cord injuries, brain trauma, cerebral palsy, multiple sclerosis, spina bifida, and other disabilities can receive primary care from Denver Health. Built to meet the needs of our community, the Chanda Center for Health maintains a therapeutic, collaborative and accessible culture. Individualized healthcare is the heart of what we do.
The Independence Center
The Independence Center is the local home of civil rights for people with disabilities. Working with individuals, their families, and the community, we create independence so that all may thrive. We are not an assisted living center; instead, our organization provides information, resources, and support to help people with disabilities live, learn, work, play, and participate in civic life as equals. Our mission is driven by our five core values, adaptability, collaboration, inclusiveness, integrity, and person-first, which guide how our staff interacts with each other and those we serve.
United Access in Colorado Springs offers an extensive line of new and used wheelchair vans for sale or rent. In addition to mobility lifts and wheelchair accessible vans in Colorado Springs, we offer a full range of handicap driving aids including hand controls and transfer seating. United Access also has wheelchair van rentals available for your short term needs, and we offer convenient pick up or delivery options for rental wheelchair vans in Colorado.